Legal

Terms of Service & Privacy Policy

This combined document explains the rules for using Obsidium, how paid access and refunds work, and how we collect, process, retain, and protect data used by the platform.

Effective May 1, 2026Last updated May 1, 2026

1. Acceptance of These Terms

By creating an Obsidium account, accessing the dashboard, using the API, integrating an Obsidium client library, or purchasing a plan, you agree to these Terms of Service and Privacy Policy. If you use Obsidium for a company, team, or other organization, you represent that you have authority to bind that organization.

If you do not agree with these terms, do not create an account, purchase a plan, or use Obsidium.

2. Service Access and Control

Obsidium may suspend, restrict, terminate, block, or discontinue access to any account, application, license, API route, SDK feature, or hosted service at any time, with or without notice, and with or without cause. This includes action taken for suspected abuse, security risk, payment issues, policy violations, operational concerns, legal concerns, or conduct that we decide may harm Obsidium, our users, our infrastructure, or third parties.

We may modify, remove, pause, rate limit, or discontinue any product, feature, plan, endpoint, documentation, SDK, integration, or support channel at any time. We are not responsible for losses caused by interruptions, restrictions, account actions, maintenance, security controls, or product changes.

3. Accounts and Responsibilities

You are responsible for your account credentials, API keys, application secrets, application configuration, license settings, team behavior, and all activity that occurs through your account. You must keep credentials secure and notify us if you believe your account or application data has been compromised.

You are responsible for ensuring that your own software, customers, end-users, and business practices comply with applicable laws and do not misuse Obsidium. Obsidium is infrastructure for authentication and licensing; it is not a guarantee that your software is secure, compliant, protected from reverse engineering, or immune from abuse.

4. Paid Access, Billing, and Refunds

Paid plans are one-time purchases for a fixed access period, such as one month or one year. They do not automatically renew, and Obsidium does not automatically charge you again when the access period ends.

Unless we state otherwise in writing, purchases are generally non-refundable. Refunds are granted only at our discretion. If we decide to issue a refund, the refund may be full or partial, and payment processor fees, taxes, currency conversion costs, chargeback costs, usage, account history, abuse investigations, or other factors may reduce the amount returned.

When paid access expires, is terminated, refunded, charged back, or otherwise invalidated, we may downgrade, restrict, or remove access to paid features.

5. Data Rights and Operational License

You retain ownership of developer account data, application records, license records, end-user records, files, variables, settings, and other content you submit to Obsidium, subject to these terms and the rights of any other lawful owner.

You grant Obsidium a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, inspect, analyze, secure, moderate, modify for formatting or technical purposes, delete, retain, and otherwise use submitted data as needed to operate, protect, enforce, support, troubleshoot, improve, and provide Obsidium. This license includes the right to process data through infrastructure providers, payment providers, security tools, analytics systems, and other service providers used to run the service.

We may preserve, restrict, delete, or disclose data when we believe it is necessary to enforce these terms, protect the service, prevent abuse, comply with law, investigate security incidents, resolve disputes, collect amounts owed, or maintain reliable operations.

6. Privacy: Information We Collect

We may collect account information such as email address, authentication data, profile data, support messages, plan status, and billing-related identifiers. Payment card details are handled by payment providers and are not intended to be stored directly by Obsidium.

We may collect developer application data such as application names, versions, license keys, user records, bans, sessions, server-side files, variables, logs, ad-link configuration, API usage, and related settings. We may also collect end-user and device-related data submitted through your applications, including identifiers, IP-related data, hardware identifiers or hashed hardware components, session telemetry, and authentication results.

We may collect technical and security data such as IP addresses, user agent strings, request metadata, error logs, audit logs, abuse signals, rate-limit events, authentication events, and diagnostic information. The dashboard may use cookies, local storage, or similar browser storage for authentication, preferences, session behavior, security, and product functionality.

7. Privacy: How We Use and Share Information

We use information to provide authentication and license management, operate paid access, maintain accounts, deliver dashboard features, process support requests, secure the service, detect abuse, debug failures, enforce limits, improve performance, and comply with legal obligations.

We may share information with service providers that help operate Obsidium, including hosting, database, payment, analytics, email, security, monitoring, and support providers. We may also disclose information if required by law, legal process, security necessity, abuse investigation, rights enforcement, business transfer, or to protect Obsidium, users, end-users, or the public.

We do not promise that all data can be deleted immediately. Backups, logs, billing records, abuse records, security records, and legal records may be retained for a reasonable period or as required for operational, legal, financial, or security reasons.

8. Security and Retention

We use reasonable technical and organizational measures designed to protect information, including access controls and security-focused engineering practices. No service can guarantee perfect security, uninterrupted availability, or permanent preservation of data.

You are responsible for exporting, backing up, and preserving any information you need outside Obsidium. We may retain information only as long as we determine it is useful or necessary for service operation, security, legal compliance, billing, backups, dispute resolution, or enforcement.

9. Acceptable Use

You may not use Obsidium to attack, overload, disrupt, scrape, reverse engineer, resell without permission, bypass access controls, distribute malware, violate law, infringe rights, harass others, process unlawful data, or operate services that create unacceptable risk to Obsidium or third parties.

We decide, in our sole discretion, whether activity violates these terms or creates unacceptable risk. We may investigate suspected violations and take action without prior warning.

10. Disclaimers and Limitation of Liability

Obsidium is provided on an "as is" and "as available" basis. We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, error-free operation, security perfection, data preservation, revenue performance, or suitability for your specific business.

To the maximum extent permitted by law, Obsidium and its operators will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages; lost data; lost revenue; business interruption; security incidents; account restrictions; service downtime; payment disputes; or third-party conduct. Our total liability for any claim is limited to the amount you paid to Obsidium for the service during the three months before the event giving rise to the claim, or 100 USD, whichever is greater.

11. Changes to These Terms

We may update these terms at any time. Updates may be posted on this page or communicated through the service. Your continued use of Obsidium after changes become effective means you accept the updated terms.

Questions, privacy requests, refund requests, and legal notices should be sent to [email protected].

For notices, privacy questions, and refund requests: [email protected]

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